* The typical download speed range refers to the range of download speeds that users can experience 80% of the time based on the specific test conditions and parameters which are stipulated on m1.com.sg/MBBspeeds. Testing Time Frame: July to September 2018.

Mobile Plans
Free bundled talktime, SMS/MMS and data extends to local usage unless otherwise stated. Excess local voice and video call usage is charged at 16.05 cents per minute, with a minimum one-minute charge and billed per second thereafter. Airtime charges apply for mobile calls made to "1800" local toll free service numbers. Excess SMS is charged at 5.35 cents each and excess MMS is charged at 32.1 cents (30kb and below)/ 85.6 cents (above 30kb) each. Separate $37.45 SIM card and $10.70 registration charges apply for new line connection. $37.45 SIM card charge is also applicable for SIM exchange.

Local Mobile Data Service
For plans without Free Local Data Bundle, local mobile data services are pre-activated. Usage is charged at $0.107/10KB and capped at $295.32 per month. For plans with Free Local Data Bundle, excess usage above the Free Local Data Bundle is charged at $2.14 per MB, up to $10.70 per GB and capped at $188.32 per month. While roaming overseas, prevailing data roaming charges will apply. Local mobile data services are available with theoretical download speed of 7.2Mbps and typical download speed range of 2.5 - 5.6Mbps (at fixed locations).

4G VAS
4G VAS is applicable on Lite, Lite+, Reg, Reg+, Max, Max+, ConnectSurf, BlackBerry MessageSurf+, SurfShare and mySIM plans only. Monthly subscription of 4G VAS is waived permanently. Theoretical download speed of 300Mbps and typical download speed range of 48.0 - 109.9Mbps (at fixed locations) is only available with 4G service on compatible 4G devices.

Free Value-added Services
Airtime charges apply for incoming calls to Voicemail and retrieval of Voicemail messages. Prevailing roaming usage charges apply when Voicemail service is used overseas. Registration charges and first month’s subscription for Caller Number Display are waived for new line sign-ups only.

Fair Use Policy for Unlimited Usage
“Unlimited" talktime, messaging and data usage are restricted to reasonable personal use and non-commercial purposes only. “Unlimited” talktime is only applicable to local voice and video calls. “Unlimited” messaging is only applicable to SMS/MMS sent to local mobile numbers. Any abuse, such as, but not limited to, SMS/MMS broadcasts or sending unsolicited material (Spam), will entitle M1 to revoke the customer's benefits, in M1's sole discretion. If you use more than 10,000 local call minutes or more than 10,000 local SMS/MMS per billing cycle, such usage will be deemed to be excessive or abusive usage, for which prevailing pay-per-use charges shall apply. “Unlimited” data is only applicable to local data usage. For the avoidance of doubt, M1’s Traffic Management Policy will apply.

M1 reserves the right to amend the Fair Use Policy for Unlimited Usage from time to time at its discretion, without any prior notice.

Unlimited Free Calls to 3 M1 Numbers
"Unlimited Free Calls to 3 M1 Numbers" (the "Service") applies to local voice calls only. The Service is not available to M1 customers on the Max+, i-Max+, mySIM 125, mySIM+ 125, mySIM3 98, mySIMe 118, mySIMs and SurfShare plans. Subscribers may nominate up to 3 M1 Numbers under this Service. Unlimited Free Calls to 3 M1 Numbers is not applicable on mobile lines with Senior Benefits. Subscribers may not nominate their own M1 number for the Service. Numbers nominated for this Service may not be nominated for MobileCam Saver. A $10.70 administrative charge applies for any change of the nominated M1 numbers. M1 reserves the right at its sole and absolute discretion to terminate the Service without prior notice to subscribers in the event of any fraudulent use or misuse of the Service.

Youth Benefits
Youth Benefits are applicable to all students and full-time National Servicemen on Lite, Lite+, Reg, Reg+, and Max plans (“Youth”). Corporate customers are not eligible for Youth Benefits. Each Youth may use his/her student pass/SAF identity card for one postpaid mobile line only. Youths must be aged 26 years or below, as indicated by year of birth, upon sign-up/re-contract. If the Youth is not signing-up personally, the applicant signing up on behalf of the Youth must be (i) aged 21 years or above, and (ii) an immediate family member (e.g. parents, grandparents, siblings) sharing the same residential address as the Youth. Youth must present his/her original NRIC and the original student pass/SAF identity card upon sign-up/re-contract. For purposes of verification, applicant signing up on behalf of the Youth must also present the Youth’s original NRIC or proof of the Youth’s residential address. Youth Benefits are valid for 24 months with new line sign-up or re-contract with a 2-year contract. Re-registration is required upon expiry of benefits, with re-contract on eligible plans and proof of valid student pass/SAF identity card. Youth Benefits are not valid on mobile lines with Senior Benefits. Unlimited Free SMS & MMS is only valid for SMS & MMS sent to any local mobile numbers. The above Fair Use Policy for Unlimited Usage applies. Free Campus & Army Camp Calls (worth $32.10/mth) is applicable after bundled talktime for local voice calls made within the designated Campus & Army Camp Zones to any local residential and mobile numbers. Any usage in excess of the value of the Free Campus & Army Camp Calls as stated will be chargeable at prevailing rates. Free 2GB/3GB local data bundle is available on a promotional basis, and is valid for customers who sign up or re-contract till further notice on i/Lite+ or i/Reg plans with Youth Benefits. Free additional local data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.

Full list of Campus and Army Camp Call Zones
Campus Calls Zones
Universities
National Technological University (NTU)
Singapore Institute of Technology (SIT)
National University of Singapore (NUS)
Singapore Management University (SMU)
Management Development Institute of Singapore (MDIS)
Singapore University of Technology and Design (SUTD)
Singapore Institute of Management (SIM)
 
Polytechnics
Nanyang Polytechnic
Singapore Polytechnic
Ngee Ann Polytechnic
Temasek Polytechnic
Republic Polytechnic
Junior Colleges
Anderson Junior College
National Junior College
Anglo-Chinese Junior College
Pioneer Junior College
Catholic Junior College
Raffles Junior College
Hwa Chong Institution
Serangoon Junior College
Innova Junior College
St. Andrew Junior College
Jurong Junior College
Tampines Junior College
Meridian Junior College
Temasek Junior College
Millenia Institute
Victoria Junior College
Nanyang Junior College
Yishun Junior College
ITE Colleges
ITE College Central
ITE College West
ITE College East
Others
Global Indian International School
School of the Arts
NUS High School of Mathematics and Science
Army Camp Calls Zones
Bedok Camp
Pasir Laba Camp
Changi Naval Base
Paya Lebar Air Base
Chong Pang Camp
Pulau Tekong Camp
Dieppe Barrack
SAFTI-MI
Home Team Academy
Seletar Camp
Kaki Bukit Camp
Sembawang Airbase
Khatib Camp
Sembawang Camp
Mandai Camp II
Stagmont Camp
Mount Vernon Camp
Sungei Gedong Camp

Senior Benefits
Senior Benefits are applicable to all senior citizens on Lite, Lite+, Reg, Reg+, and Max plans (“Senior”). Corporate customers are not eligible for Senior Benefits. Each Senior may use his/her NRIC for one postpaid mobile line only. Seniors must be aged 55 years or above, as indicated by year of birth, upon sign-up/re-contract. If the Senior is not signing-up personally, the applicant signing up on behalf of the Senior must be (i) aged 21 years or above, and (ii) an immediate family member (e.g. children, siblings, grandchildren, spouse) sharing the same residential address as the Senior. Senior must present his/her original NRIC upon sign-up/re-contract. For purposes of verification, applicant signing up on behalf of the Senior must also present the Senior’s original NRIC or proof of the Senior's residential address. Senior Benefits are valid for 24 months with new line sign-up or re-contract with a 2-year contract. Re-registration is required upon expiry of benefits, with re-contract on eligible plans and proof of original NRIC. For customers who have registered for Senior Benefits from 10 March 2016 onwards, re-registration is not required. Senior Benefits are not valid on mobile lines with Youth Benefits or SunSurf/BlackBerry value-added services. Unlimited Free Calls to 5 M1 Numbers applies to local voice calls only. Upon activation of Senior Benefits, existing 3 M1 Numbers will be de-activated and Seniors must re-nominate up to 5 M1 Numbers to enjoy free calls to the nominated numbers. Seniors may nominate any 5 M1 Numbers except their own M1 number. Numbers nominated for Unlimited Free Calls to 5 M1 Numbers may not be nominated for MobileCam Saver. Free additional local data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.

Sunriser Handset Re-contract Discount
For new lines on Max+ plan, Handset Re-contract Discount will only apply at the completion of 12 months Sunriser membership. Other Sunrisers terms and conditions apply.

SurfShare Plan
SurfShare plans are only applicable for new and existing postpaid mobile lines without handset contract, as a supplementary line to a main line subscribed to Lite+, Reg, Reg+, or Max plans. SurfShare plan is applicable as a supplementary line to main lines with Youth/Senior Benefits and/or Data+ Add-on, but subscribers are allowed to share only the main line’s data, talktime and SMS/MMS bundles. Customers can sign up to a maximum of 2 SurfShare lines subject to a maximum of 4 supplementary lines per NRIC / FIN. The main and supplementary line(s) must be registered under the same NRIC / FIN, in the same account. Corporate customers whose mobile lines are registered under their company's name will not be eligible to subscribe to SurfShare plans. SurfShare plans will share free bundled data, talktime and SMS/MMS with the main line. Free additional 1GB data bundle for re-contracting customers (if applicable) is available for use on the main line only. Free 500MB data bundle is added to the main line’s data bundle for sharing with supplementary line. Data, talktime and SMS/MMS usage by the main line and/or supplementary line(s) in excess of the bundle will be charged at $10.70 per GB capped at $188.32 per month, 16.05 cents per minute, 5.35 cents per SMS and 32.1 cents (30kb and below) or 85.6 cents (above 30kb) per MMS respectively. These SurfShare benefits may not be available immediately at the point of new line connection and may take up to 5 days for processing to be completed. Any usage within this period may not be deducted from the free bundle and will be charged on a pay-per-use basis. SIM card charge of $37.45 and registration fee of $10.70 are applicable, unless otherwise stated. All value-added services on the supplementary line(s) are chargeable. Handset offers with 2-year contract are not eligible for SurfShare plans. SurfShare lines are not eligible for Multi-Service Saver programme. The main line must remain active and subscribed to one of the eligible bill plans in order for the supplementary line(s) to utilize the main line’s data, talktime and SMS/MMS bundle. In the event that the main line is (1) terminated, (2) suspended, (3) ported out, (4) converted to a non-eligible mobile plan, or (5) transferred to another subscriber, the supplementary line(s) will continue to incur a monthly subscription fee of $12.84 and any usage will be charged on a pay-per-use basis.

mySIMs
mySIMs plan is applicable for new and existing Postpaid mobile lines as a supplementary line to a main line, that is subscribed to mySIM3 20, mySIM3 40, mySIM3 50, mySIMe 40, mySIMe 70 or mySIMe 90 plans. Main and supplementary line(s) must be registered under the same NRIC/FIN in the same account. Corporate customers whose mobile lines are registered under their company's name will not be eligible for mySIMs plans. Up to 2 mySIMs plan(s) can share data, talktime and SMS/MMS from a main line’s bundle. Data, talktime and SMS/MMS usage by the main line and/or supplementary line(s) in excess of the bundle will be charged at $10.70 per GB capped at $188.32 per month, 16.05 cents per minute, 5.35 cents per SMS and 32.1 cents (30kb and below) or 85.6 cents (above 30kb) per MMS respectively. The main line must remain active and subscribed to an eligible mySIM3 or mySIMe plan for the supplementary line(s) to utilize the main line's data, talktime and SMS/MMS bundle. In the event that the main line is (a) terminated, (b) suspended, (c) ported out, (d) converted to a non-eligible mobile plan, or (e) transferred to another subscriber, the mySIMs plan(s) will (i) be automatically converted to mySIM3 20 plan with a monthly subscription of $20, (ii) have the promotions / discounts removed, if applicable, (iii) incur contract charges, if applicable. All value-added services on the mySIMs are chargeable. mySIMs lines are not eligible for Multi-Service Saver programme.

IDD 021 Saver
IDD 021 Saver is only applicable to voice calls made to any residential and mobile line in Bangladesh, Brunei, Canada, China, Hong Kong, India, Laos, Macau, Malaysia, Puerto Rico, Russia, South Korea, Taiwan, Thailand, USA and Vietnam and only to any residential line in Australia, UK and New Zealand. Voice calls made to any mobile line in Australia, UK and New Zealand are chargeable at fixed rates of $0.28/min, $0.30/min and $0.50/min respectively. IDD 021 voice calls are deductible from the free outgoing calls bundle included on the main mobile plan and charged at local outgoing call rate after the free bundle is fully consumed. Free IDD 021 calls are capped at 700 minutes, after which prevailing IDD 021 rates based on the respective call destinations will apply. Applicable only with correct dialing sequence. For correct dialing sequence, visit www.m1.com.sg/idd021saver.

ConnectSurf Plan
ConnectSurf Plan is only applicable for Persons with Disabilities (PWDs) living in Singapore, which includes members and clients of the Singapore Association for the Deaf (SADeaf) and the Singapore Association of the Visually Handicapped (SAVH). Applicants must produce their PWDs concession card or SADeaf/SAVH membership card, as may be applicable, upon sign-up for verification purposes. Only one ConnectSurf plan is allowed per NRIC.You agree that you shall provide such registration information which will be true, accurate, current and complete.

Retired Plans
Selected bill plans are retired and unavailable for re-contracts. Customers on retired plans can only re-contract on the current range of Postpaid mobile plans. Click here for the full list.

Mobile Services
Free Connecting Tones subscription promotion (U.P. $4.28) is only valid for new Connecting Tones sign-ups and is open till such date as determined by M1. Customers will each receive a complimentary M1 default connecting tone. Monthly subscription to mobile services will be auto-renewed unless customers unsubscribe.

Handset Offers
You are required to sign the relevant handset contract where applicable and be bound by the terms and conditions therein. All phone offers are only applicable with a 2-year contract on Lite, Lite+, Reg, Reg+, Max, Max+, mySIMe 40, mySIMe 70, mySIMe 90, mySIMe 118, ConnectSurf and DIY plans, unless otherwise stated. All phone offers featured are applicable to new line connections or existing customers with no handset contract. Depending on the type and tenure of handset contract, additional early re-contract fee of $50 - $350 will apply on phone offers for customers who have completed at least 11 months of their contract. Maximum of 2 concurrent handset contracts per eligible active mobile line. For phone offer prices on Mid+ and above contracts, pre-payment of $300 / $600 for a bill credit will be applicable if your subscription to the applicable M1 service(s) is less than 12 months. For phone offer prices on mid-tier and above contracts, pre-payment of $200 for a bill credit will be applicable for subsequent mid-tier/iPhone Lite and above contract(s) if your subscription to the applicable M1 service(s) is less than 12 months. Pre-payment charges will be charged separately. Customer with less than six (6) months tenure may sign up for only 1 mid-tier and above contract. Use of the iPhone constitutes acceptance of the iPhone terms and conditions and other third party terms and conditions found in the iPhone box, or at www.apple.com/legal/sla. Some features, applications and services are not available in all areas. Application availability and pricing are subject to change. Roaming SMS charges apply for activation of FaceTime and iMessage while overseas. Standard data rates apply for the use of some applications.

Corporate Customers
Customers who are under M1 Corporate Individual Scheme (CORI), or whose mobile lines are registered under company's name will not be eligible for (1) SAFRA promotions and (2) iPhone Tariff Rebate promotions. Special Pricing Handset promotions cannot be applied together with (1) Full Mobile Number Portability, (2) New Line Connection and (3) Re-contract promotions. SIA Group of companies will not be eligible for (1) Special Pricing Handset promotions, and (2) Full Mobile Number Portability promotions.

General
Separate $37.45 SIM card and $10.70 registration charges apply for new line connections. $37.45 SIM card charge is also applicable for SIM exchange. Customers are encouraged to transfer / back up SIM data before proceeding with a SIM exchange. For new line connection with purchase of SIM card, selection of the mobile number shall be from the list on M1 website, www.m1.com.sg. A charge of $21.40 is applicable for each change of Mobile plan, but will be waived for lateral change and plan upgrades. An administrative fee of $10.70 will apply to all re-contracting customers except for (i) online re-contracts via m1.com.sg, (ii) plan upgrades at point of re-contract, (iii) Sunrisers / Citibank M1 Cardmembers and (iv) Corporate customers. Re-contract administrative fee of $10.70 is waived for customers who re-contract to 2-year mobile plans till further notice.

All prices stated are inclusive of 7% GST and based on monthly recurring service unless otherwise stated.

The terms on this page apply to all mobile plans, unless otherwise stated by M1. M1 reserves the right to amend or vary these terms and conditions at any time. M1 will, where it is practicable to do so, give you advance notice (which may be through written notice, email, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes. All services are subject to M1’s General Terms and Conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. For the latest information or full mobile service plan terms and conditions, please log on to www.m1.com.sg or call 1627.