1. The M1 Limited (“M1”) SIM Upgrade promotion ("Promotion") will be held from 15 June 2015 to 31 March 2017 (both dates inclusive) ("Promotion Period") at all M1 Customer Service Centres (“M1 CSC”).

  2. This Promotion is open to all M1 Prepaid M Card subscribers (“Prepaid M Card Customers”) and M1 Postpaid subscribers ("Postpaid Customers") who are on 2G SIM.

  3. In order to qualify for this Promotion, both Postpaid Customers and Prepaid M Card Customers must fulfil the following criteria within the Promotion Period:
    • For Singaporeans/ Singapore PRs: Present Pink NRIC/ Blue NRIC/ valid Passport(Prepaid M Card) to M1 CSC for verification purposes;
    • For Foreigners: Present valid Passport/ valid Work Permit (issued after 3 May 1999) to M1 CSC for verification purposes;
    • For National Servicemen: Present SAF11B/ SPF11B/ SCDF11B to M1 CSC for verification purposes; and
    • Present current 2G SIM.

  4. Postpaid Customers and Prepaid M Card Customers who fulfil the above criteria within the Promotion Period will receive one free upgrade to 3G Postpaid SIM and 3G Prepaid M Card SIM respectively.

  5. The type of 3G SIM issued will be for the handset purchased at the point of transaction or for the handset presented at the M1 CSC.

  6. All 3G Postpaid SIMs come with the subscription of the 3G services which allow all service plans to be pre-activated with local data services on a pay-per-use basis.

  7. All 3G Prepaid M Card SIMs come with the activation of the 3G services with local data services on a pay-per-use basis.

  8. M1 reserves the right to terminate or modify this Promotion (or any part thereof) or these Terms and Conditions at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

  9. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. Applicable service-specific Terms and Conditions published at www.m1.com.sg and any other terms and conditions as may be agreed between us (if any) are deemed incorporated by reference and shall also apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.