1. I am presently on a 24 months contract for Mobile Broadband 7.2Mbps/mData Max+ plan. Can I switch my plan to a M1 Data Plan?

    Sorry, customers with existing contracts are not able to switch plans.

  2. I am holding a normal 3G SIM on Mobile Broadband plan. Can I change my normal 3G SIM to Nano SIM? How much does it cost?

    You can change your SIM at a one-time charge of $37.45.

  3. Are the new iPads (WiFi + Cellular) compatible with M1's 4G network?

    Both the iPad mini with Retina display and iPad Air are compatible with M1's 4G network.

  4. Can I use my Sunriser voucher, Re-contract voucher or M1 Shop voucher for Tablet?

    You cannot. Sunriser and Re-contract vouchers are only applicable for mobile phones and not for iPad. However, M1 Shop vouchers can be used for Tablet.

  5. What SIM cards can be used with 'iPad mini with Retina display' and 'iPad Air'?

    Both the iPad mini with Retina display and iPad Air use NanoSIM. Prevailing SIM card charges apply.

  6. Can I use Wireless@SG on my iPad?

    Yes, M1 customers can enjoy unlimited data usage at Wireless@SG Wi-Fi hotspots. Please click here for instructions on how to download M1 Wireless@SG application from Apple's AppStore on your iPad.