1. What is SPH Breaking News?

    SPH Breaking News is a SMS subscription service that ‘pushes’ the latest news to subscribers via SMS or MMS.

  2. How do I start using SPH Breaking News?

    You need to do a one time subscription in order to start receiving your Breaking News alerts.

  3. What types of news content can I expect to receive?

    The types of news content that you will receive will depend on the news services that you choose to subscribe to. There are 5 different news services available for subscription:

    • Business Times News
    • Strait Times Singapore News
    • Straits Times World News
    • Chinese – ShinMin/WanBao Soccer News
    • Chinese – ZaoBao News
  4. What time can I expect to receive the SMS news alerts?

    You will receive the SMS news alerts throughout the day, usually between 9am and 12am. However in the event of emergency or critical breaking news, the news alerts may be pushed out as early as 6am.

  5. Can anyone and everyone subscribe to SPH Breaking News?

    All M1 GSM Postpaid customers can subscribe to the service.

  6. How can I subscribe to SPH Breaking News?

    You can subscribe to SPH Breaking News by sending “sph” to 14602222. You will then receive a return message listing the types of news services available for subscription. Once you have decided on the news service that you would like to receive news updates from, simply reply with the corresponding option number.

    Once you have subscribed successfully, you will receive a SMS confirmation message. For further assistance, please call our Customer Service Hotline at 1627.

  7. How can I unsubscribe from SPH Breaking News?

    You can unsubscribe from SPH Breaking News by sending “term sph” to 14602222. You will then receive a return message listing all the news services. Once you have decided on the news service that you would like to stop receiving news updates from, simply reply with the corresponding option number.

    Once you have unsubscribed successfully, you will receive a SMS confirmation message. For further assistance, please call our Customer Service Hotline at 1627.

    Please note that the monthly subscription will be auto-renewed unless customer unsubscribes.

  8. What are the charges for using SPH Breaking News?

    Depending on the news service that you are subscribed to, monthly subscription charges range from $4.28 to $5.35 (including GST). For the full range of news services available and corresponding prices, simply click here .

  9. How many SMS news alerts can I expect to receive daily?

    The number of SMS news alerts that you will receive each day depends on the service that you are subscribed to, and the day of the week. Here is an approximate breakdown:

    News Service Frequency
    Business Times News 5 SMS/day – Mon to Fri
    2 SMS/day – Sat & Sun
    Strait Times Singapore News 3 SMS/day – Mon to Fri
    1 SMS/day – Sat & Sun
    Strait Times World News 3 SMS/day – Mon to Fri
    1 SMS/day – Sat & Sun
    Chinese – ShinMin/WanBao Soccer News 5 SMS/day – Days with matches
    3 SMS/day – Days without matches
    Chinese – Zao Bao News 3 SMS/day – Mon to Fri
    1 SMS/day – Sat & Sun

  10. Will I still receive the SMS news alerts when I am overseas?

    If you have a Roaming Subscription, or use Pay Per Use Roaming, you will continue to receive the SMS news alerts, as long as the overseas operator’s network that you are roaming on supports incoming SMS. Prevailing roaming rates will be charged separately.