Overview
This is a single conversational portal to achieve real-time omnichannel communication across the different supported social messenger apps including WhatsApp Business, Facebook Messenger, Telegram, WeChat, Line, Viber, and social collaboration tools including Microsoft Teams, Slack, WeChat Work, as well as CISCO Webex. You also have an optional add-on to include an auto-fallback in message delivery via SMS.
Features
Benefits
Unified messaging gateway with a portal to converse with customers from all supported social chat and collaboration apps.
Unified all of a sender’s info under a single profile.
Manage agent-to-agent handoffs seamlessly.
Pricing
Starter
$5.35/month up for only 1 user
*Note: To be paid in full upon activation of the account.
*Note: Usage of WhatsApp may have additional charges which is available upon request.
24-month contract with the first 6 months free.
Early termination charge:
You will automatically forfeit the one-time set-up fee and monthly/annual fees.
If there is (are) monthly/annual fee(s) accrued or outstanding, the applicant is liable for such fee(s) regardless of early service termination.