M1 START DIGITAL
TALARIAX
SENDQUICK
CONVERSA

A portal for omnichannel communication across different social messaging platforms and collaboration apps.

Overview

This is a single conversational portal to achieve real-time omnichannel communication across the different supported social messenger apps including WhatsApp Business, Facebook Messenger, Telegram, WeChat, Line, Viber, and social collaboration tools including Microsoft Teams, Slack, WeChat Work, as well as CISCO Webex. You also have an optional add-on to include an auto-fallback in message delivery via SMS.

Features

  • Dashboard showing statistics in table and graphical format.
  • Simple setup of your SME’s social messenger apps including WhatsApp Business, Facebook Messenger, Telegram, WeChat, Line, Viber, and social collaboration tools including Microsoft Teams, Slack, WeChat Work, as well as CISCO Webex on the portal.
  • Creation of users (a.k.a. agents) of different access right levels which you can group by departments.
  • Assignment of a conversation by an agent to other agents.
  • All incoming messages from different senders, from the supported channels, will be shown on a single portal to all agents.
  • An on-going conversation will be locked with one single agent.
  • All messages come with timestamps.
  • Seamless purchase and access to invoice, as well as payment history from the portal.

Benefits

Unified messaging gateway with a portal to converse with customers from all supported social chat and collaboration apps.

Unified all of a sender’s info under a single profile.

Manage agent-to-agent handoffs seamlessly.

Pricing

Starter

$5.35/month up for only 1 user

*Note: To be paid in full upon activation of the account.

Standard

$42.80/month for the first 3 users

$21.40/month per additional user

*Note: Usage of WhatsApp may have additional charges which is available upon request.

24-month contract with the first 6 months free.

Early termination charge:
You will automatically forfeit the one-time set-up fee and monthly/annual fees.
If there is (are) monthly/annual fee(s) accrued or outstanding, the applicant is liable for such fee(s) regardless of early service termination.

 
  1. How do I start using SendQuick Conversa?
    TalariaX will assist you throughout the entire onboarding process. It will typically start off with a submission of the sign-up form, then the application of the social accounts and end off with TalariaX’s creation of SendQuick Conversa account for your SME to login and use.

  2. Does the company need to download any app?
    No need.

  3. Can SendQuick Conversa be used on any computer, at any time?
    Yes.

  4. Does the SME need to have a Facebook Business Account to use SendQuick Conversa?
    Yes, this is required for WhatsApp and Facebook Messenger only.

  5. What are the available payment options?
    Only via credit cards. Visa, MasterCard and American Express is accepted.