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Terms and Conditions

 

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Biz Mega Deals

 

All Biz Mega Deals Promotions: Promotions are valid from 30 May to 31 July 2019 for registered businesses that sign up for a plan (new or re-contract) with minimum contractual period of 24 continuous months unless otherwise stated. Prices are inclusive of GST. M1 reserves the right to replace or substitute bundled premiums with another item of similar value in the case of premiums being recalled or discontinued by the manufacturer or distributor, or in the event of stockout. M1 reserves the right to change, amend or withdraw any promotion and any terms and conditions without prior notice to the customer. For full terms and conditions, refer to www.m1.com.sg/business/termsandconditions.

Business Fibre: No relocation of M1 Net Ltd Fibre BizPac Access Service is allowed within the first 6 months of the Service Contract period. Any request for relocation of the Service is chargeable and relevant charge for the relocation of the Service applies. Promotions and gifts bundled with the purchase are available while stocks last.

Best Business Fibre Deal: Services come with a minimum contract period of 36 months and is only applicable for registered businesses that sign up for a new plan. First 6 months of free subscription applicable for 36-month contract, thereafter a prevailing rate of $88/mth for 300Mbps Dynamic and $168/mth for 500Mbps Dynamic applies.

Business Fibre Wi-Fi Mesh Bundle: For ASUS Lyra Trio Wi-Fi Mesh installation, an onsite engineering service charge of $160.50 applies during office hours from 9am to 6pm. M1 reserves the right to replace or substitute the equipment with other item of similar value if the equipment is recalled or discontinued by manufacturer or distributor or in the event of stockout.

Business Fibre and Mobile Bundle Deal: Promotion is valid for registered businesses that sign up for Fibre and EM12+ plan (new or re-contract) with a minimum contractual period of 24 continuous months unless otherwise stated. Networks on enterprise data passport are subjected to change without prior notice. For full terms and conditions specific to enterprise mobile plans, refer to www.m1.com.sg/Business/TermsandConditions/Mobile/enterprise-mobile. *Handsets are subject to availability.

Service Ready in 14 Days: Service ready refers to standard installation time specified in total number of working days (excluding Saturdays, Sundays and Public Holidays). Service availability is subjected to building fibre readiness, type of fibre service subscribed, network resource availability, building facility cabling work and necessary building management approvals.

1Gbps Static Fibre Broadband: Promotion is valid for new or re-contract sign-up for a minimum contract period of 24 months. Promotion is bundled with 1x enterprise router, additional optional router equipment is chargeable at $1,284.

Virtualised Next-Generation Firewall Managed Cyber Security: Promotion is bundled at 24 months service contract commitment. Prevailing rates shall apply upon expiry of the contract. Due to the specialised nature of technologies and equipment utilised in providing the Virtualised Next-Generation Firewall service, M1 Business Fibre Broadband connectivity customers will not be able to obtain the peak traffic throughput available on their connection while this service enabled.

Video Surveillance Promotion: A minimum contractual period of 24 months applies. Prices are inclusive of GST. Cabling cost is subject to an onsite survey and applicable cost applies.

M1 Business Mobile: Valid for registered businesses that sign up for a plan (new or re-contract) with minimum contractual period of 24 continuous months unless otherwise stated. Prices are inclusive of GST. Handset prices are after Port-in/New Line/Recontract Discount or special handset pricing. M1 reserves the right to change, amend or withdraw the promotion or any terms and conditions without prior notice to the customer.

KNOX Manage VAS Promo: The promo price is $1.50 per device per month. A contract period of 24 months is required. Early termination charge of remaining months subscription will apply if VAS is terminated within contract period.

mySIMe Plans: Free 24 months additional Data is only valid for 24-months contract mobile plans and not applicable for Data Passport usage. Free Caller Number Display and Auto-Roaming are valid for 24 months. Above Handset prices are after Port-in/New Line/Recontract Discount or special handset pricing.

Cyber Theft Warranty: Valid for Corporate Individual sign ups (new/re-contract) with minimum contractual period of 12 continuous months at $10 (one time charge) only. This service is off¬ered for a fixed term of 12 months from the contract start date and must be signed up at the point of sign up. M1 reserves the right to change, amend or withdraw the promotion or any terms and conditions without prior notice to the customer. For full terms and conditions, visit m1.com.sg for details.

Enterprise Mobile Plans: Networks to 75 destinations on Enterprise Data Passport are subjected to change without prior notice. For Enterprise Mobile 3+/12+/X+ plan, customers may use up to 3GB/5GB/7GB respectively per month to data roam with the Enterprise Data Passport subscription, after which excess usage will be charged at $5.35/GB. A monthly data bill cap of $295.32 will also apply. An additional $15 monthly subscription fee will apply if you are already subscribed to M1’s Multi-SIM service. This additional $15 monthly subscription fee applies for the Enterprise Data Passport bundled and irrespective of the number of Multi-SIMs subscribed. *Top up $20/month for 2 years with any EM3+ or EM12+ sign up for a $0 device. Handsets are subject to availability.

Data Centre Promotions: Promotions are open to new and existing customers with no M1 Co-location contracts. Promotions apply to new (additional) racks only and do not apply to existing racks with or without M1 Co-location contracts. Existing customers that apply for this promotion are to retain all existing racks for an additional period of at least 12 months. Provisioning of Co-location Rack space is based on resource availability. 24 months Service Commitment Contract with early termination charges applies to all services unless otherwise stated. Discounts are valid for the relevant contractual period of either 12 or 24 months; thereafter prevailing rates may apply. M1 Co-location services do not include system integration service.

2x Full Rack with 1Gbps Internet: Promotion is valid for new or re-contract sign-up for a minimum contract period of 24 months. Promotion includes 1Gbps Business Static Fibre Broadband at the M1 data centre and is bundled with 1x enterprise router, additional optional router equipment is chargeable at $1,284. Managed Cyber Security: Promotion is bundled at 24 months service contract commitment. Prevailing rates shall apply upon expiry of the contract. Due to the specialised nature of technologies and equipment utilised in providing the Virtualised Next-Generation Firewall service, M1 Business Fibre Broadband connectivity customers will not be able to obtain the peak traffic throughput available on their connection while this service enabled.

Fair Use Policy for Unlimited Usage: “Unlimited" talktime, messaging and data usage are restricted to reasonable personal use and non-commercial purposes only. “Unlimited” talktime is only applicable to local voice and video calls. “Unlimited” messaging is only applicable to SMS/MMS sent to local mobile numbers. Any abuse, such as, but not limited to, SMS/MMS broadcasts or sending unsolicited material (Spam), will entitle M1 to revoke the customer's benefits, in M1's sole discretion. If you use more than 10,000 outgoing local call minutes or more than 10,000 local SMS/MMS per billing cycle, such usage will be deemed to be excessive or abusive usage, for which prevailing pay-per-use charges shall apply. M1 reserves the right to amend the Fair Use Policy for Unlimited Usage from time to time at its discretion, without any prior notice.

M1 Business Mobile Corporate Customers: Customers who are under M1 Corporate Individual Scheme (CORI), or whose mobile lines are registered under company's name will not be eligible for (1) SAFRA promotions and (2) iPhone Tariff Rebate promotions. Special Pricing Handset promotions cannot be applied together with (1) Full Mobile Number Portability, (2) New Line Connection and (3) Re-contract promotions. SIA & SATS Group of companies will not be eligible for (1) Special Pricing Handset promotions, and (2) Full Mobile Number Portability promotions on Smartphone Reg/Reg+/Max/Max+ Plans sign-ups.

Free Mobile Data (SIM Only): Unlimited Local Data is only applicable to local data usage and is only valid for 24-months contract. “Unlimited" data usage are restricted to reasonable personal use and non-commercial purposes only. Any abuse will entitle M1 to revoke the customer's benefits, in M1's sole discretion. For the avoidance of doubt, M1’s Traffic Management Policy will apply.