Frequently Asked Questions
- Why choose eBill?
- We want to do our part to positively affect change for the environment. Every small but collective effort counts. Let's do our part and minimise our carbon footprint together!
- What is the M1 eBill?
- The M1 eBill is the electronic version of your billing account statement. Simply follow the instructions to retrieve and view your eBills.
- What are the benefits of using M1 eBill?
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- Enjoy easy access to your bills and account information, anytime and anywhere. No more misplacing your paper bills.
- Get notified immediately through e-mail or SMS when your eBill is ready.
- View and retrieve PDF bills for better management of your account.
- Who is eligible for M1 eBill?
- All M1 Postpaid mobile and fixed services customers.
- Do I have to pay to view M1 eBill?
- This service is complimentary.
- When will I start to receive my M1 eBill?
- Once successfully registered, you will receive eBill from the next or following month’s bill. You will receive an email and SMS (where applicable) informing you that your bill is ready for viewing.
- I do not have an email account. How do I get one?
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Customers can sign up for a free email account at any of the following sites:
- http://www.google.com
- http://www.yahoo.com
- http://www.hotmail.com
- http://www.rediff.com
