What happens if I am unable to complete typing my SMS within 40 seconds?
You will receive a prompt informing you that the request has timed-out. You can resend another request.
2.
If I am timed-out of my request, will I be charged for the SmartRoam SMS?
No. Only messages that are sent successfully will be charged.
3.
If I am roaming in Malaysia, can I send a Smart Roam SMS to my friend who is roaming in Hong Kong?
Yes, as long as your friend is a subscriber of any service provider in Singapore, he will be able to receive the SmartRoam SMS, even when he is roaming.
4.
Can I send a SmartRoam SMS to multiple recipients concurrently?
No, at the moment, you can only send the SmartRoam SMS to a single recipient.
5.
I am an M Card user. Can I use SmartRoam SMS?
No, at the moment, this service is only available for M1 PostPaid customers.
6.
Can I send a SmartRoam SMS to a friend in Malaysia who is holding a Malaysia SIM card?
No, you will not be able to because currently you can only send SmartRoam SMS to Singaporean subscribers and not subscribers of service providers in other countries.
