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Feedback Statistics & Quality of Service
2011
Feedback Statistics
Average Per Month
Billing
0
Network Quality
2
Services
2
Customers Handling
3
Company Policy/Procedure
0
Others
0
Total
7
Quality of Service
M1 has consistently exceeded the QoS standard set by IDA. IDA's drive test results for 2011 show 99.96% service coverage at street level for M1's network. (Source:
IDA
).
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